In a previous article, we went over several factors that companies should carefully consider when choosing an artificial intelligence (AI)-based solutions provider. With a diverse array of companies to select from, it is essential to consider factors related to functionality, security, and several other elements when partnering with another organization.

Examples of the factors we discussed in the previous article include the provider’s experience, technology stack, solution customizability and flexibility, and privacy. In this article, we will explore more points to ponder while shopping for your next generative AI partner. Let’s start!

Scalability

As businesses continue to grow, their needs change and evolve. Therefore, when partnering with a generative AI solutions provider, you need to ensure that their offerings are scalable across your organization and that their products are suitable to fuel and drive your company’s growth in the process. For example, if a generative AI solution deals with data to create reports or various types of content, you need to make sure that it can handle an ever-increasing amount of data because information size and complexity increase as your organization scales. If the solution fails you as you grow, it will have cost you time, money, and possible reputation damage.

Cost and pricing

This is one of the most essential factors that play a role when choosing a generative AI solution provider. Seek a provider with a transparent and solid cost structure that can meaningfully reduce your operational costs. Also, check the type of the pricing model, whether it is a pay-per-use or a subscription-based model. When performing cost comparisons, also consider whether the price of training is included or not, as this is an important aspect if you want to utilize the solution effectively.

Customer Support

This is another crucial point, especially in the post-purchasing period. Check if the support team has solid experience in addressing client issues. Also, weigh if the customer success program can help you if you confront any known challenges you might face.

Industry reputation

The provider’s industry reputation should also be researched. When doing your homework, try to check their website, blog, and other places, which can help you form an opinion about the company and its products. Who do they collaborate with? Are any of their clients or partner companies notable? Are any of their clients in the same industry as you? These are all great questions to be thinking about as you look around.

Continuous improvement

As your organization evolves, it should continuously improve. As the field of generative AI sees rapid significant milestones across a short period of time, it will become even more paramount to find providers who continuously improve and update their own solutions to match and exceed the best industry standards. You can assess these aspects by evaluating the provider’s commitment to research and development, which can ensure that they stay ahead of the curve.

Ethical and regulatory considerations

Ethical and regulatory considerations should also play a role when selecting a suitable generative AI solution provider. Ensure that the provider has a solid ethical foundation and is committed to responsible AI development. Read their mission statement. Check with the BBB for any complaints. Make sure they follow the latest regulatory requirements set forth by governing bodies (like the European Parliament’s new AI rules). Working with ethical companies is a given.

Narrativa: Your trusted compliant Generative AI provider

Narrativa is a leading generative AI company that operates across various industries, like life sciences, finance, marketing, and entertainment. We have partnered with industry giants and leaders like Microsoft, The Wall Street Journal, Dow Jones, TCS, and the Leukemia & Lymphoma Society. This is because the solutions and tools Narrativa provides comply with regulatory, ethical, and industry standards and regulations. Moreover, our solutions are continuously upgraded to incorporate the latest tested and trusted generative AI-driven technologies.

Various organizations have utilized our competitively-priced generative AI platform and tools to grow and scale their businesses. Our partners across multiple industries reported improvement ranging from 30% to 60% across several key factors, like cost reduction, revenue augmentation, efficiency, and team productivity. These, along with others, helped our partners scale their businesses while reducing costs and improving human-centered productivity.