IMPORT DOCUMENTATION · CUSTOMER STORY

A veterinary company

Simplifying import forms with AI-assisted workflows.

An anonymized case study on organizing product and shipment information for import forms across veterinary markets.

Company Veterinary companyWork Import formsSolution Narrativa AI agents
Veterinary professional caring for an animal
WORKFLOW FOCUS

Import documentation, ready for review.

A structured process helps teams assemble product information and supporting records for market-specific import forms, with specialists validating the final details.

Productdetails organized
once
Marketform requirements
mapped
Sourcesupporting records
connected
Expertreview before
submission
THE PROBLEM

Different markets. Repeated documentation work.

Importing veterinary products can require teams to gather product, shipment, and supporting compliance information and enter it into forms that vary by destination market.

When the same information is maintained across source documents, spreadsheets, and local forms, manual transfer creates repetitive effort and makes it harder to keep details aligned.

The veterinary company wanted a more organized way to prepare import documentation while preserving specialist oversight of market rules and final submissions.

THE SOLUTION

Turn source information into structured forms.

Narrativa AI agents support the preparation of market-specific import forms from organized product information and source documents. Regulatory and veterinary specialists validate the requirements and approve completed forms.

Collect source details

Gather product attributes and supporting documentation in a consistent workflow.

Prepare import forms

Organize information against the fields and documentation needs for each destination market.

Validate before filing

Keep qualified reviewers in control of market-specific checks and final form approval.

THE KPIS

Track completeness, traceability, and flow.

Preparation time

Track effort required to assemble and prepare each market’s import forms.

Field completeness

Review whether required form fields are populated from approved source information.

Source traceability

Check that product and shipment details can be verified against their supporting records.

Correction cycles

Monitor reviewer corrections and changes before forms are finalized for submission.

THE OUTCOME

A repeatable, human-reviewed import process.

The AI-assisted process is designed to help organize recurring import information and prepare structured forms for specialist review. Veterinary and regulatory teams remain responsible for confirming destination requirements and approving documents before filing.

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